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DailyPlaylists Ignoring Support Requests

General Discussion

Four Days Ago I requested a refund for my annual Pro membership. The DailyPlaylists team has decided that it is okay for them to completely ignore my messages, and are now offering no customer support whatsoever.

Posted by Yo! ·
4 comments

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Comments4

  • DP Team

    Team•

    Jul 2, 2025

    Hi Yo,

    We have messaged you regarding the issue that you had, asking if the issue persisted now that the billing cycle has renewed. As it is renewed for annual memberships the 1st of each month.

    If that doesn’t occur we can proceed with a support ticket, and further consider a refund. We are really sorry we have not replied to all your queries. But please we sure that we are taking your query seriously.

    All the best,

    DP Team

    • Yo!

      •

      Jul 2, 2025

      No the issue is not resolved. Nor did it resolve on JUNE 1st. This is absolutely horrible customer support.

    • Yo!

      •

      Jul 2, 2025

      Please refund me the total price of my annual subscription, purchased in November