DP Team

Team

Commented on The gate functionHi Culema, Thank you for flagging this. Can you please try to check this out now. It seem like it was a temporary glitch. We tested on our end and it should be working properly. All the best, DP Team Commented on Não consigo ver as minhas playlistsHi Spinning Music, Thank you for reaching out. To check your playlists, simply go to your Curator Dashboard and click on the “Your Playlists” tab. Let me know if you were able to see it, otherwise, we’re happy to help. All the best, DP Team Commented on Add a way to report the curatorHi Jet, Thank you for reaching out and flagging this! We want to clarify that any abuse of the gate system is against our policies, and we take this matter seriously. When we received such reports, we marked the curator and informed them of the issue so they could revert the subm…Commented on No puedo subir canciones. Me aparece ese aviso, no me permite actualizar ni hacer nadaHola Pietro, ¿Cuando haces clic en el mesaje de permite hacer algo? Esto ha sido un problema desde una actualización reciente de Spotify. Recomendamos. Limpiar la caché del buscador, salirte de dailyplaylists, iniciar sesión otra vez en Spotify y luego entrar a DailyPlaylists. Ya…Commented on https://dailyplaylists.com/curators/rising appears to be playing the system, not accepting any songs but happy to take your money. People like this shouldn't be on here.We have banned the account already. Thank you for this!Commented on https://dailyplaylists.com/curators/rising appears to be playing the system, not accepting any songs but happy to take your money. People like this shouldn't be on here.Hi STAFON, Thank you for flagging this. Yes, this account looks fishy. We’ll did into it. All the best, DP Team Commented on It won’t workHi Tracezen, Following up on this email. Are you able to submit again? Let us know, DP Team Commented on Trading isn't working.Hi @sysco dj following up with this message. Can you tell us if Trades are still not working? Please let us know, All the best, DP Team Commented on How do I unsubscribe?Hi HU$AM Official, Thank you for reaching out, to cancel your subscription you need to: Click on your profile pic Click on settings Go to 'Wallet & Membership' Click on the overline text 'Manage Subscription' Click over the text that says you current subscription Below the Curren…Commented on submission expiration timer issueHi fitleage, Can you please the submissions were this happened? We need to look until this. All the best, DP Team Commented on Spotify reconnectionHi Abioye, Thank you for reaching out. Can you please send a screenshot of what you see? Have you log out and back in to see if the issue persists? All the best, DP Team Commented on Keeps bringing me bck to connect spotifyHi Gangreen, Thank you for reaching out. Can you please let us know if you have been able to: Log out and back in Try a different browser Clear your browser caché If you tried any of these, and the issue persists, please reach out to us again. All the best, DP Team Commented on can't submit tradesHi UltraSound, Thank you for reaching out. Can you please share a screenshot of what you see when trying to submit a trade? We need to know the root cause of this to create a support ticket. All the best, DP Team Commented on i cant logninHi raja, So sorry to hear that you are having issues login in. Can you please share a screenshot of the issue? That way we can see how we can help. All the best, DP Team Commented on RefundHi Shane, Thank you for reaching out. Can you please write to us at info@dailyplaylists.com? Please specify the reason for the refund. All the best, DP Team Commented on the toasters are annoyingHi Edwin, Thank you for this! I’ll discuss with the product team, so it’s more friendly when actions stack. All the best, DP Team Commented on Real Only Hardcore in Genre is missingHi Phatom of Anton, Thank you for your feedback. Currently as we don’t have that many hard techno playlists we have not created subcategory for this. But, we will keep this in mind to see how we can make this more niche filtering easier. All the best, DPTeam Commented on i was declinedHi Shane, Thank you for reaching out. Unfortunately, this is up to curator’s discretion to accept or decline the track. We would recommend you contacting the curator to clarify what he means by showing the track to their audience. All the best, DP Team Commented on It won’t workCan you please share a screenrecording? Thank you Commented on didn't add the track to the playlist againHi Gertik, We really apologise for the issues you’ve encounter on the platform. We try our best to avoid that users abuse the system by actively banning those who don’t respect the policies.Commented on It won’t workHi Tracezen, Thank you for reaching out. Can you please tell us if you are logged in on Spotify through your browser? This could be the potential issue. Otherwise, we advise to log out and back in, to see if it’s a caching issue. Let us know if any of those solutions works for yo…Commented on AI and Artist HiJackingHi Human Legayc, Thank you for your feedback. Currently we’re reviewing ways on how to regulate AI and the experience more pleasant. We’ll pass this over to the product team. All the best, DP Team Commented on Trading isn't working.Hi sysco dj, Thank you for reaching out, I’m sorry that you are experiencing issues with Trades. Can you please tell us which part of the process is blocking you from doing a trade? We tested on out end and is working properly. All the best, DP Team Commented on NO SE PEUDEN VER TODAS LAS PLAYLISTHola JMesa, Gracias por escribirnos, ¿Podrías intentar actualizar tu navegador para ver si se soluciona el problema? A veces esto puede ayudar con problemas temporales de almacenamiento en caché. Para realizar una actualización completa, normalmente puedes pulsar Ctrl+Mayús+R (en…Commented on Account deletionHi SOOPRATIM, We have deleted your account. If you need anything else. Don’t hesitate in reaching out. All the best, DP Team Commented on Song not accepted on any listHello sysco dj, Thank you for reaching out to us. We understand your concerns regarding the approval rate of your submissions through our platform. To help us investigate this matter further, could you please provide us with more specific details regarding your submissions? Speci…Commented on something i been thinking aboutHi xxtentacles, Thank you for the feedback. It’s an interesting point. I cannot tell if it’s feasible, but I’ll pass it over to the product team. All the best, DP Team Commented on Bot farmingHi Steven, Thank you for the feedback, we will pass it over to the product team. All the best, DP Team Commented on Weird Spotify behaviorHi Emerson, Thanks for reaching out! I’d be happy to clarify how gates work on DailyPlaylists. When you submit your track, some curators may set up a gate. A gate is simply a small action required before your submission is completed. Common examples include: Following the curator…Commented on Make people have to give feedback.Hi SEED-of-DOUBT, Thank you for your feedback requests. Currently there’s some defaults answer so curator can provide context as to why they have not approved your submission, if they don’t decide to provide a custom response. But we will keep this in mind. All the best, DP Team