Used credit
I am unable to use my refunded credit, each time I tried to use it I was told to add my card number, I don’t understand. Must I add more subscriptions to the refunded credit before I can make use of it?

I am unable to use my refunded credit, each time I tried to use it I was told to add my card number, I don’t understand. Must I add more subscriptions to the refunded credit before I can make use of it?

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Comments1
DP Team
Jun 30, 2025
Hi Ola, we would need more information to see what’s the issue. Can you please:
Provide us with a screenshot of your wallet
The type of submissions you are making, you are making a Premium submission or Standard? or are you doing it through the Professional Plan on the Recommendation tab?
Spotify user link to further review the issue
If you prefer we can also check the issue through our inbox info@dailyplaylists.com
All the best,
DP Team