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Used credit

I am unable to use my refunded credit, each time I tried to use it I was told to add my card number, I don’t understand. Must I add more subscriptions to the refunded credit before I can make use of it?

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Comments1

  • DP Team

    Team•

    Jun 30, 2025

    Hi Ola, we would need more information to see what’s the issue. Can you please:

    • Provide us with a screenshot of your wallet

    • The type of submissions you are making, you are making a Premium submission or Standard? or are you doing it through the Professional Plan on the Recommendation tab?

    • Spotify user link to further review the issue

    If you prefer we can also check the issue through our inbox info@dailyplaylists.com


    All the best,

    DP Team