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Update on blank screen issue, long loading times & general errors

Bug Reports

Hello DailyPlaylists community,

Lately we have received reports about the website taking a long time to load, sudden black screen displays and ocasional errors in submission process.

After conducting an internal investigation, we found that this issue was being caused by a caching issue. This morning we implemented an update that should fix the issue for all users.

We recommend doing a hard refresh of the browser, as this cleans the cache and pulls the most updated version of DailyPlaylists.
Here is a resource on how to hard refresh the browser: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

After the hard refresh, the site should work correctly and load smoothly - any comments that confirms that the issue has been resolved are appreciated.

If the problem persists for you, please leave a post here on our Featurebase or contact us on info@dailyplaylists.com. Any screenshots and screen records will be helpful.

Thanks,
DP Team

Posted by DP Team ·
7 comments

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Comments7

  • Fiktion

    •

    Jul 12, 2025

    Just updated to the pro plan and now I can’t submit anything using standard credits. Very frustrating and likely going to cancel As I’ve wasted hours trying various songs and playlists. I’ve tried various devices — the issue is not on my end.

    • DP Team

      Team•

      Jul 14, 2025

      Hi Fiktion,

      So sorry to hear that so are experiencing issues after subscribing to our Professional Plan.

      Can you tell us if you made the submission through the recommendations tab, the homepage or

      https://dailyplaylists.com/submit-song/?

      This information will help us asses the issue,

      All the best,

      DP Team

      • READIN

        •

        Aug 4, 2025

        i have same issue. submiting using button “submit” on website. i cleaned cache, but it doesn`t help.

        • DP Team

          Team•

          Aug 5, 2025

          Hi Readin,

          Can you please share a screenshot of the issue, and to help us troubleshoot, could you please provide a few more details? Specifically, could you tell us:

          What device and operating system are you using (e.g., iPhone 14 with iOS 17, Windows 11 PC)?
          Which browser are you using on your PC?

          Could you please share a screenshot of the browser search console? Here's a step-by-step guide: https://balsamiq.com/support/faqs/browserconsole/#:~:text=To%20open%20the%20developer%20console,(on%20Windows%2FLinux).

          Please provide your Spotify User Link you are having trouble with. To get your link simply:

          1. Go to your Spotify account.

          2. Click on your profile picture.

          3. Select 'Profile'.

          4. Click on the three dots (...) below your picture.

          5. Choose 'Copy profile link'.

          All the best,

          DP Team