TRACK EXPLORER GENRE SEARCH SHOW NO RESULTS
Your brand new track explorer page is impossible to use because it doesn’t matter what genre I search for, it comes up with no results every time. That’s whether I type in the genre or I select it from the list. I’ve tried a lot of the really popular genres and it’s the same every time. You might as well go back to the old page because genre search results never came up with suitable results anyway, so I never bothered with it. Now I can’t even do anything at all!
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Comments3
DP Team
Oct 28, 2024
Hello Wainscott, thanks for reaching out.
Please can you indicate which genres you are trying? We will investigate it asap.
Just as a heads up, its an 'and' filter when you add new genres, not an 'or' filter - so for accuracy you have to select one genre at a time.
Keep us posted!
Thanks,
DP Team
Wainscott
Oct 28, 2024
I went back to try it again a bit later and the problem had been resolved, so I was able to submit three song reviews as intended. I thought that this might go on like it for a while because I had a similar problem when submitting my own music to playlists a while ago. I was unable to search for more obscure genres manually for about two weeks before that started working ok again.
Earlier I searched for lots of popular genres such as dance, EDM, hip hop, rock, electronica, indie, instrumental, just to see if it could find anything but with no luck. Everything seems to work now though.
Thanks.
DP Team
Oct 29, 2024
Hey Wainscott, thanks for your response!
Please let us know if anything comes up.
Thanks,
DP Team