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Playlist preferences seems to be ignored

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Hi, after I submitted to the “pro plan” yesterday, I received like 40+ submissions during the night, and no engagement on my gates, does it mean that this submissions are all automatic ? (or whatever is the kind of submission that do not need to fill the gate steps?)

Also, are this submissions linked to the fact I’m now on “pro plan” ?

Finally, in the 40+ submissions I received, more than the half are with lyrics but I configured my playlist as instrumental. How to stop receiving songs with lyrics ?

Thank you very mutch

Posted by Huber ·
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Comments1

  • DP Team

    Team•

    Oct 7, 2024

    Hello Huber, thanks for reaching out.

    Gates not being executed can be caused by two options:

    • The songs you are receiving are from artists that have previously submitted to you, so gates have been executed in the past and they don’t add up.

    • You are receiving songs from Automatic Submissions, which don’t execute gates at all.


    The fact that you are receiving Automatic Submissions is not related to you signing up as an Artist Pro yourself!

    Regarding the songs with lyrics you are receiving, we will take a look to have this fixed asap, as you should not be receiving songs with lyrics when you have your playlist set as instrumental.

    Please let me know if you have any questions!

    Thanks,

    DP Team