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my account has lost connection to spotify

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i try to reconnect an all goes without error and when i return to dashboard it says again that connection to spotify is lost, reconnect

Posted by Wide Beats ·
Status: Completed1 comment

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Comments1

  • DP Team

    Team•

    Aug 11

    Hi Wide Beats,

    Thank you for sharing the screenshot. This bug seems to be related to a recent Spotify API malfunction following their latest update.

    Please try the following steps to resolve the issue:

    1. First, sign out from everywhere using this link: https://www.spotify.com/us/account/sign-out-everywhere/
    2. After that, reset your password using this link: http://www.spotify.com/password-reset/


    Log in again to our platform and let me know if it works.


    All the best,
    DP Team