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ITS NOT WORKING AT ALL

Bug Reports

IVE BEEN TRYING TO ADD SOME MUSIC AND SUBMIT SONGS TO PLAYLIST AN IT DOESNT LET ME. IVE TRIED EVERYTHING AND IT KEEPS BRINGING UP TO ADD MY SPOTIFY ACCOUNT AND I PUT IT AND THEN REPEATS AGAIN AN AGAIN

Posted by Estewizzo ·
11 comments

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Comments11

  • DP Team

    Team•

    Feb 5

    Hi ESTEWIZZO,

    Can you please try to clear your browser caché? Also, use incognito mode to see if the issue persists. If yes, we will create a support ticket.

    All the best,

    DP Team

    • Estewizzo

      •

      Feb 5

      Hi, i tried it again as you said and the problem persists it keeps repeating the same thing with the spotify account

      • DP Team

        Team•

        Feb 6

        Hi ESTEWIZZO,

        Thank you, we are creating a support ticket. In the meantime. Please try logging in and out of the platform. Let us know if the problem persists.

        Additionally, we need your Spotify user link and email address to add it to the ticket.

        All the best,

        DP Team

        • Estewizzo

          •

          Feb 6

          https://open.spotify.com/artist/5j5vdkGhHwhCCURUiiNGwo?si=H23U2RwnTWCgaUQU5viwNw

          estewizzo@gmail.com

          • DP Team

            Team•

            Feb 9

            ESTEWIZZO,

            The “user” link is not the same as the artist link. To find it go to:

            1. Go to your Spotify account.
            2. Click on your profile picture.
            3. Select 'Profile'.
            4. Click on the three dots (...) below your picture.
            5. Choose 'Copy profile link'.

            • Estewizzo

              •

              Feb 9

              But for what do i need that? The only link that is asking me is of is the song. Because while searching it it doesnt find it

              • Estewizzo

                •

                Feb 9

                It never needed a profile link?

                • Estewizzo

                  •

                  Feb 9

                  Im lost my bad