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    • DP Team

      Team•

      Jun 25

      Thank you,

      We reviewed the tracks, and they seem to be submitting correctly on our end.

      Please share your Spotify user link so we can review your account and open a support ticket.

      All the best,

      DP Team

        • DP Team

          Team•

          Jun 26

          Hi Mare,

          To find your Spotify user link, please follow these steps:

          1. Go to your Spotify account.
          2. Click on your profile picture.
          3. Select 'Profile'.
          4. Click on the three dots (...) below your picture.
          5. Choose 'Copy profile link'.

          All the best,

          DP Team

            • DP Team

              Team•

              Jun 29

              Hi Mare,

              That’s the artist link, not the user link. In the meantime, try and

              paste the track links directly into the search bar at the bottom that says "Paste your Spotify Song link here” Spotify’s API sometimes fails to find certain tracks.

              Let me know if it works.

              All the best,

              DP Team

  • Mare E Sheehan

    •

    Jun 20

    Is the service down this weekend ?

  • DP Team

    Team•

    Jun 22

    Hi Mare,

    Thank you for reaching out. It seems there have been some issues with Spotify’s API. Can you please log out and back in? This should solve the issue.

    All the best,

    DP Team

    • Mare E Sheehan

      •

      Jun 22

      I have tried this as instructed, Its still not letting me submit At the End of the Day and Love Actually. Keeps just spinning

      • Mare E Sheehan

        •

        Jun 22

        Still can’t submit, any ideas ?

        • DP Team

          Team•

          Jun 24

          Hi Mare,

          Can you please share the track links to review the tracks and replicate them on our side?

          Thank you,

          DP Team