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Hi DP! I’ve been experiencing a bug with my account lately. When I try to accept a song, the page sometimes gets stuck loading and doesn’t complete the action. Because of this, I end up losing the submission and can’t accept the song. It’s been happening more frequently recently, so I wanted to report it in case there’s an issue that can be looked into. Thanks!

Status: Completed2 comments

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  • DP Team

    Team•

    Aug 11

    Hi Lili’s Music Hub,

    Thank you for sharing the link. This bug seems to be related to a recent Spotify API malfunction following their latest update.

    Please try the following steps to resolve the issue:

    1. First, sign out from everywhere using this link: https://www.spotify.com/us/account/sign-out-everywhere/
    2. After that, reset your password using this link: http://www.spotify.com/password-reset/


    Log in again to our platform and let me know if it works.


    All the best,
    DP Team

    • DP Team

      Team•

      Aug 14

      Hi @Lili’s Music Hub,

      I hope you are well. Can you please let us know if you were able to accept submissions?

      Thank you,

      DP Team