do standard credits that you get on a subscription roll-over each month & if not I think its unfair that they don't, seeing as we are paying you on a constant subscription plan.
Thank you for reaching out. Depends on the subscription. If you are a Professional plan subscriber, you get 30 standard submissions weekly. Meaning, the 10 weekly submissions you get free + 20 submissions from your subscription that refresh each week.
If you paid for extra submissions, these remain in your balance regardless of the weekly refresh.
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Comments1
DP Team
Aug 18
Hi Matthew Tang.
Thank you for reaching out. Depends on the subscription. If you are a Professional plan subscriber, you get 30 standard submissions weekly. Meaning, the 10 weekly submissions you get free + 20 submissions from your subscription that refresh each week.
If you paid for extra submissions, these remain in your balance regardless of the weekly refresh.
I hope this clarifies the system.
All the best,
DP Team