Dispute / False Acceptance Report - Free Submission
Dear Support Team,
I am reporting a widespread issue where at least half of the playlists marked as "Approved" for my submissions do not actually contain my tracks on Spotify; is this a known systemic issue or false acceptances by curators? Please investigate..
Best regards,
Frank
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Comments1
DP Team
Jul 28
Hi Magic FOX,
Thank you for reaching out and flagging this! We want to clarify that any abuse of the gate system is against our policies, and we take this matter seriously. When we received such reports, we marked the curator and informed them of the issue so they could revert the submission or explain why they removed the track from the playlist.
If we receive 3 gate abuse claims, we would ban the user indefinitely. Please share the submission approval email, playlist link, your Spotify user link and the track you submitted, so we can proceed with this.
We apologise for any inconvenience.
All the best,
DP Team