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Can't send sound to playlists

If I have selected playlists, want to submit the song there, and click “continue,” the page seems to freeze — the loading spinner keeps spinning endlessly.

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Comments4

  • DP Team

    Team•

    Mar 20

    Hi Magdi,

    Thanks for reaching out,

    Could you please try performing a hard refresh on your browser to see if that resolves? Sometimes this can help with temporary caching problems.

    To do a hard refresh, you can usually press Ctrl+Shift+R (on Windows/Linux) or Cmd+Shift+R (on Mac). Here's also a resource to help you: https://fabricdigital.co.nz/blog/how-to-hard-refresh-your-browser-and-clear-cache

    Please let me know if the issue is solved. If not, I'll be happy to look into this further for you.

    All the best,
    DP Team

    • Magdi Aboul-Kheir

      •

      Mar 20

      Sorry to report that it doesn’t work.

      I did a hard refresh (Safari and Chrome), cleared cache and history. Still not working. It’s still hanging.

    • Magdi Aboul-Kheir

      •

      Mar 21

      @DP Team Still not working. Tried different devices - still hanging every time.

    • Magdi Aboul-Kheir

      •

      Mar 23

      Fixed. Thanks.